Messaging on Evntly
Who can message whom, attachments, and why contact details are hidden.
Messages are in the header (the speech-bubble icon). The badge shows how many are unread.
- Customers can message any approved vendor from their listing, a quote or a booking.
- Vendors can message a customer once that customer has requested a quote from them or booked them.
- You can send photos (JPEG, PNG, WebP, GIF, HEIC) and PDFs.
Contact details are hidden until you have a booking together. Phone numbers, email addresses and social handles in messages show as “[hidden until booking confirmed]” until there's a booking between you that isn't cancelled. Keeping conversations on Evntly means there's a record if something goes wrong.
If someone is making you uncomfortable you can block them from the conversation, or report a vendor from their listing.