What booking statuses mean
Pending, Confirmed, Completed and Cancelled.
- Pending
- The customer accepted a quote. The vendor needs to confirm the booking.
- Confirmed
- The vendor locked in the date. The job card and invoice are now available.
- Completed
- The vendor marked the job done and the customer confirmed it. The customer can leave a review.
- Cancelled
- Cancelled by the customer or the vendor. The other side is emailed and the date is freed up.
Customers find bookings in Bookings → Confirmed bookings; vendors in Bookings. Open a booking for its details, messages, job progress, invoice and problem reporting.