Event day and completing a booking
How the job card works, and who completes the booking.
Once a booking is confirmed, it gets a Job progress tracker: Scheduled → On the way → Delivered → Confirmed.
- Vendor: On my wayOptional — lets the customer know you're heading to the event.
- Vendor: Mark job doneAvailable from the event date onwards.
- Customer: Confirm booking completeOnly confirm if the job went as agreed. This completes the booking and can't be undone.
Nobody can mark a booking completed on their own — it takes both sides. If something went wrong, don't confirm; use Report a problem on the booking instead.
After a booking is completed the customer can leave a review (one per booking). Reviews come only from completed bookings.